Disasters Blog Posts

Coronavirus (COVID-19)

Apr 6, 2020

Our contingency plans have been activated to deal with the Coronavirus outbreak. Response times may be affected as noted below: Our main office is closed until June 2020 and staff are working remotely based on government advice Phones have been routed to a 24x7 answering service Some support issues requiring specific software or hardware may take longer to diagnose

Usability disasters

Nov 11, 2010

Today is World Usability Day, so I’m going to talk about some famous usability disasters. As web developers we’re lucky - our usability shortcomings almost never kill anyone. Some famous examples of fatal usability problems include: The Airbus 320 crash in Jan 1992 was partly caused by a mode switch in the wrong position. The mode switch changed the meaning of descent rate numbers entered into the autopilot and was toggled by a small switch in a large bank of other switches.