TN-W13 Enabling logging

Logging a site scan

To produce a log of a site scan:

1. Run the application
2. Press Ctrl+Shift+L on the Windows keyboard or Cmd+Shift+L on the Mac - the status bar should say “Started logging to Mapper.log”
3. Scan the site
4. Press Ctrl+Shift+L or Cmd+Shift+L again - the log will appear in a Notepad or Console window

In versions prior to PowerMapper 5.0 and SortSite 3.06 the log is not displayed automatically - you need to locate it using the steps below.

Logging the app starting

To produce a log of the application starting up:

1. Run cmd.exe
2. Find the folder the application is installed in and change directory to that folder using the CD command. For example: CD "c:\Program Files (x86)\PowerMapper Software\SortSite 6\"
3. Run the application from the command line with the /LOG parameter (e.g. SortSite.exe /LOG or Mapper.exe /LOG)
4. Quit the application

On Windows this produces a log called “Mapper.log” in the current user’s application data folder. For example, C:\Documents and Settings\Homer\Local Settings\Application Data\PowerMapper Software\SortSite or C:\Users\Marge\AppData\Local\PowerMapper Software\PowerMapper.

On Macintosh this produces a log called “Mapper.log” in the current user’s Library folder. For example, ~/Library/PowerMapper Software/SortSite or ~/Library/PowerMapper Software/PowerMapper.

Applies To: SortSite 3.0 and PowerMapper 4.0 or later

Last Reviewed: Jan 6, 2026