Online Support
Online support options are freely available to all customers:
Product Documentation
User manuals, white papers, technical data sheets and system requirements:
Support and Maintenance
OnDemand recurring subscriptions include support and maintenance.
Every desktop license includes 30 days support and maintenance. Optional desktop support and maintenance contracts extends this support to 1 or 2 years with the following benefits:
- Priority Business Support - via e-mail and phone for support contract customers
- Unlimited Upgrades - we provide regular updates to our software, and you can upgrade at any time during your contract
- Software Updates and Patches - we provide fixes and patches for critical issues during the contract period
- Renew Support Contract - renew a support contract due to expire
Contacting Support
Please use the Mail Support command on the Help menu where possible. Alternatively, you can contact support via:
- Email: support@powermapper.com
- Phone: +44 845 056 8475 international
- Phone: 0131 718 6047 from UK
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