Support

Online Support

Online support options are freely available to all customers:

Knowledge Base
SortSite FAQ
PowerMapper FAQ
Support Forum

Support and Maintenance

Every purchase includes 30 days support and maintenance. Optional support and maintenance contracts extends this support to 1 or 2 years with the following benefits:

Priority Business Support - via e-mail and phone for support contract customers
Unlimited Upgrades - we provide regular updates to our software, and you can upgrade at any time during your contract
Software Updates and Patches - we provide fixes and patches for critical issues during the contract period

Contacting Support

Please use the Mail Support command on the Help menu where possible. Alternatively, you can contact support via:

Email: support@powermapper.com
Phone: +44 (0)131 555 4241
Fax: +44 (0)131 555 6319